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Online stores

An online shop that takes payments, tracks stock and sells day and night.

Online store pages with product grids

From catalogue to checkout

We build on the platform that suits you, from Shopify and WooCommerce to a custom build, or take over the store you already have. Then we set up checkout, delivery areas, stock tracking and ad tracking.

The right platform for the range

Every ecommerce website, from a small online shop to a marketplace, sells from a catalogue, a checkout and a delivery plan; the platform underneath depends on the size of the range and how much it has to connect to.

StorePlatform that suits it
A focused range, launched fastShopify
A shop inside a content-rich siteWooCommerce on WordPress
Many vendors in one marketplaceA custom build or a marketplace platform
Unusual pricing, products or integrationsA custom build by an online store developer
A store already running on Wix or OdooWix store setup or Odoo ecommerce improved in place, or a store migration to a better fit

Products photographed to sell

Product photos do the work of the shop floor: several angles, the product in use, true colours and a clean background for the main picture. Photos taken in good daylight on a phone, edited for colour and size, carry a small range well; a larger catalogue earns a studio day.

Shop owner photographing her ceramic products with a phone
Good daylight and a steady phone go a long way.

Marketplaces

A marketplace adds vendors, listings and payouts to the store: each seller manages their own products, and the platform takes its commission at checkout.

Hand holding a phone with a shop app open, showing a tee, a cap, trainers, a tote bag, headphones and a watch
One catalogue, many sellers’ products side by side.
  • Shopifyhosted stores
  • WooCommerceWordPress stores
  • Google Analyticssales tracking

The full checklist, with what shapes the online store design cost: Selling online: what an online store needs.

Included

  • Any platform: Shopify, WooCommerce, Wix and more
  • Checkout set up and tested
  • Categories set up and first products loaded
  • Delivery areas, rates and order alerts
  • Ad tracking and Google Shopping listings
  • Chat order button and reminder emails for orders left at checkout
  • Terms, returns policy and automatic receipts
  • Integration with your POS, ERP, CRM, accounting and more

Online stores

Packages

Online stores

Starter

A small catalogue ready to take orders.

Included (23)
  • Shopify, WooCommerce, Wix, Squarespace, Odoo or another platform, chosen with you
  • Your existing store taken over, on any platform
  • Theme matched to your brand
  • 2 revision rounds
  • Logo design included
  • Up to 20 products uploaded
  • 2 staff accounts
  • Room for as many products as you need
  • Product options and variants
  • Mobile money and card checkout
  • Payments confirmed automatically
  • Cancelled, timed-out and duplicate payments handled
  • Live payment test before launch
  • Receipt to the buyer, log for you
  • Delivery zones and order emails
  • WhatsApp chat button
  • SSL and firewall
  • Hosting and domain for a year
  • Daily backups
  • Google Analytics set up
  • 1-hour training session
  • 30 days of support after launch
  • Live in 3 weeks

Online stores

Store

A shop ready to sell online.

Included (23)
  • Everything in Starter, plus
  • Platform chosen with you
  • Up to 50 products uploaded
  • 5 staff accounts
  • 3 revision rounds
  • Online checkout
  • Delivery zones and order emails
  • Order tracking for customers
  • Stock counts and low-stock labels
  • Search, filters and sort
  • Specs and what's-in-the-box tabs
  • Discount codes and gift cards
  • Sale badges and was-now prices
  • Returns, refund and warranty pages
  • Up to 3 payment gateways
  • Order confirmations on WhatsApp
  • Social pages set up and linked
  • Google Business Profile set up
  • Search engine submission
  • Keyword research
  • Product images optimised
  • 2 months of support
  • Live in 4 weeks
Most popular

Online stores

Growth

A growing catalogue with repeat buyers.

Included (20)
  • Everything in Store, plus
  • Up to 300 products
  • 10 staff accounts
  • 2-hour training session
  • Customer accounts and wishlists
  • Inventory sync
  • Abandoned cart messages
  • Product reviews and ratings
  • Recently viewed and saved items
  • Quick reorder and save for later
  • Suggested products at checkout
  • Pay later and instalments
  • Live chat
  • Refer-a-friend rewards
  • Warranty claims and trade-ins
  • Advanced analytics
  • Product photos taken and edited, up to 50 products
  • SEO product copy
  • Local directory listings
  • 3 months of support

Online stores

Marketplace

Several sellers under one storefront.

Included (12)
  • Everything in Growth, plus
  • Vendor sign-up and dashboards
  • 15 staff accounts
  • 4 revision rounds
  • Commission and payouts
  • Order routing per vendor
  • 3 months of maintenance
  • Seller ratings and performance scores
  • Verified seller badges
  • Listing checks and inspection reports
  • Buyer questions and chat with sellers
  • Sponsored listings for sellers

Online stores

Enterprise

Retail across branches, brands and languages.

Included (13)
  • Everything in Marketplace, plus
  • Custom build on a scalable stack
  • Unlimited revision rounds
  • Full catalogue imported
  • Storefronts per branch or brand
  • Several languages
  • Links to your stock and accounts systems
  • Dedicated project manager
  • Priority support
  • Service-level agreement
  • Custom training
  • 6 months of maintenance
  • 6 months of support
FeatureStarterStoreGrowthMarketplaceEnterprise
PlatformYour choice of platformYour choice of platformYour choice of platformYour choice, or customCustom build
Your existing store taken over
Products uploadedUp to 20Up to 50Up to 300Up to 300, plus vendor listingsFull catalogue import
Staff accounts251015As many as you need
Revision rounds2334Unlimited
Online checkout
Delivery zones and order emails
Customer accounts and wishlists
Inventory sync
Abandoned cart messages
Vendor sign-up and dashboards
Commission and payouts
Maintenance after launch3 months6 months
Theme matched to your brand
Logo design included
Catalogue sizeAs many as you needAs many as you needAs many as you needAs many as you needAs many as you need
Product options and variants
Mobile money and card checkout
Payments confirmed automatically
Cancelled, timed-out and duplicate payments handled
Live payment test before launch
Receipt to the buyer, log for you
WhatsApp chat button
SSL and firewall
Hosting and domain for a year
Daily backups
Google Analytics set up
Order tracking for customers
Stock counts and low-stock labels
Search, filters and sort
Specs and what's-in-the-box tabs
Discount codes and gift cards
Sale badges and was-now prices
Returns, refund and warranty pages
Payment gateways1Up to 3Up to 3Up to 3As many as you need
Order confirmations on WhatsApp
Social pages set up and linked
Google Business Profile set up
Search engine submission
Keyword research
Product images optimised
Product reviews and ratings
Recently viewed and saved items
Quick reorder and save for later
Suggested products at checkout
Pay later and instalments
Live chat
Refer-a-friend rewards
Warranty claims and trade-ins
Advanced analytics
Product photos taken and editedUp to 50 productsUp to 50 productsPer brief
SEO product copy
Local directory listings
Order routing per vendor
Seller ratings and performance scores
Verified seller badges
Listing checks and inspection reports
Buyer questions and chat with sellers
Sponsored listings for sellers
Scalable architecture
Storefronts per branch or brand
Several languages
Links to your stock and accounts systems
Dedicated project manager
Priority support
Service-level agreement
Training for your team1 hour1 hour2 hours2 hoursCustom training
Support after launch30 days2 months3 months3 months6 months
Live in3 weeks4 weeks6 weeks10 weeksFrom 14 weeks

Add-ons

Extras you can add to any package.

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