An assistant that knows your business
We train an assistant on your prices, FAQs and policies, and it answers on your website, on voice calls and in chat apps such as WhatsApp, Instagram and Messenger. It replies in the customer's language, takes their details, books appointments and hands the chat, with its history, to a person when needed.
Answers at any hour
Most customer questions repeat: prices, hours, delivery, how to book. An AI chatbot trained on your own price list, FAQs and policies answers them in seconds, on your website, in WhatsApp through the WhatsApp Business API, on Instagram and Messenger, and on calls, then passes anything unusual to a person with the whole conversation attached.
What it handles
| Task | How |
|---|---|
| Questions | Answers drawn from your documents, in the customer’s language |
| Bookings | Free slots offered and confirmed in your calendar |
| Orders and quotes | Details collected, then sent to your team or your CRM |
| Follow-ups | Reminders and updates sent at the right moment |
| Hand-off | A person takes over with the full chat history |
Kept accurate
- Sources you control: the assistant answers from your own documents, updated as prices and policies change.
- Clear limits: topics it answers, topics it passes to a person.
- Weekly review: a sample of conversations read, and gaps in the documents filled.
- WhatsAppchats and orders
- MetaInstagram and Messenger
- Claudelanguage model
- ElevenLabsvoice calls
Enquiries it gathers continue through Lead & quote automation.
Included
- Trained on your prices, FAQs and policies
- On your website, WhatsApp, Instagram, Messenger, voice calls and more
- Replies in the customer's language, at any hour
- Customer details taken in every chat
- Appointments booked, with reminders
- Chats handed to a person, with their history
- A version for your team, answering from your own documents and policies
- Integration with your CRM, booking system and more
- Every enquiry counted in Google Analytics
