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Security maintenance

Cameras, recorders and alarms kept clean, recording and alerting.

Technician adjusting a camera on a wall

Samples

Security camera on a wall behind a digital lock and data overlay
White dome camera on a slatted ceiling
Two Lorex video recorders stacked on a black rack
Bullet cameras on a pole against a blue sky

Checked before you need them

Visits that clean and adjust cameras, check recording and storage, test alerts and remote viewing, and arrange repairs with warranty partners, with a short report after each visit.

A visit that keeps footage usable

Cameras drift, lenses gather dust and drives fill up quietly. A CCTV maintenance visit catches each of these before the day someone needs the footage.

Technician on a step ladder working on a laptop outside a building
Settings and firmware checked on site at every visit.
CheckWhy it matters
Lenses cleaned, angles resetDust, webs and rain blur the picture
Recording and storageFootage kept for the agreed number of days
Night visionInfrared working on every camera
Alerts and remote viewingNotifications arriving on the right phones
Alarm sensors and sirenEvery zone triggering as it should
Firmware and passwordsUpdates applied and accounts reviewed

Each visit ends with a short report: what was checked, what was fixed, and what needs replacing. CCTV repair and alarm maintenance are arranged with warranty partners.

Included

  • Visits to clean and adjust cameras
  • Recording and storage checked
  • Remote checks that every camera is recording
  • Alerts and remote viewing tested
  • Alarms, sensors and door readers tested
  • Software updates for cameras and recorders
  • Repairs arranged with warranty partners
  • Footage saved and shared when you need it
  • Reports of what was checked and fixed

Security maintenance

Packages

Maintenance

Remote

Cameras checked from afar every week.

Included (6)
  • Weekly remote check of every camera
  • Up to 8 cameras covered
  • Camera offline alerts
  • Recorder updates
  • Help on WhatsApp and calls
  • A free first check

Maintenance

Check-up

A system that should simply keep recording.

Included (4)
  • Everything in Remote, plus
  • 4 visits a year, 1 every 3 months
  • Cameras cleaned and adjusted
  • Recording and storage checked
Most popular

Maintenance

Maintain

Cameras and alarms looked after every month.

Included (6)
  • Everything in Check-up, plus
  • 12 visits a year, 1 every month
  • Up to 16 cameras covered
  • Alerts and phone viewing tested
  • Footage pulled when you need it
  • Recorder hack recovery

Maintenance

Watch

A site where every hour of footage counts.

Included (6)
  • Everything in Maintain, plus
  • Repairs arranged first
  • Up to 32 cameras covered
  • A report after every visit
  • 1 contact for every device
  • Footage backed up to the cloud

Maintenance

Always on

Sites that need help at any hour.

Included (7)
  • Everything in Watch, plus
  • 24/7 emergency line, reply within 2 hours
  • A dedicated account manager
  • Several sites on one plan
  • Every camera you have covered
  • A quarterly coverage review
  • Unlimited small requests
FeatureRemoteCheck-upMaintainWatchAlways on
Cameras coveredUp to 8Up to 8Up to 16Up to 32Every camera you have
VisitsRemote checks4 a year12 a year12 a year12 a year
Cameras cleaned and adjusted
Recording and storage checkedRemotely
Alerts and phone viewing tested
Footage pulled on request
Repairs arranged first
Report after every visit
Free first check
Weekly remote check
Camera offline alerts
Recorder updates
Help on WhatsApp and calls
Recorder hack recovery
1 contact for every device
Footage backed up to the cloud
24/7 emergency lineReply within 2 hours
Dedicated account manager
Several sites on one plan
Quarterly coverage review
Unlimited small requests

Add-ons

Extras you can add to any package.

Services

Security & Monitoring

View all

Ready when you are

Tell us what you need and a written quote comes back within a working day.

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